Who is the data controller?
SMTPServer LLC, Maskavas iela 55 - 11, Riga, LV-1003, Latvia (reg. 40203396682) and SmtpServer Limited, RM702, 7/F, Kowloon Building, 555 Nathan Road, Kowloon, Hong Kong. Contact: contact page or phone +371 26758585.
Privacy policy.
This policy describes how SMTPServer LLC and SmtpServer Limited ("SMTPServer", "we", "us") collect and use information when you use smtpserver.com and our SMTP services.
Last updated: July 2026
What information do we collect?
Account details (name, email, company), billing information processed by payment providers, SMTP/API usage logs, support correspondence, and website analytics. We do not store full payment card numbers on our servers.
How do we use your data?
To provide SMTP relay, deliverability monitoring, customer support, billing, fraud prevention, service improvements, and legally required record-keeping. Email content and metadata may be processed to deliver messages and generate delivery reports.
How long do we retain data?
Account and billing records are kept while your account is active and as required by law afterward. Message event logs are retained for analytics as described in your plan. You may request deletion subject to legal obligations.
Do we share data with third parties?
We use infrastructure, payment, and analytics providers who process data on our behalf under contractual safeguards. We do not sell personal data. Data may be disclosed when required by law or to protect our rights and users.
Cookies and tracking
Our website uses cookies for session management, preferences, and analytics. You can control cookies through your browser settings. The customer dashboard may use similar technologies for authentication.
Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object or withdraw consent. Contact us via the contact page to exercise these rights.
International transfers
Data may be processed in the European Union, Hong Kong, and other countries where our service providers operate, with appropriate safeguards where required.
Questions about this policy? Contact support. See also our Terms of Service.