How To Setup SMTPServer with HostGator

SMTPServer + Hostgator

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If you bought your domain name through HostGator, you need to point your domain name to SMTPServer in a different way before you can send an email. This article is about how to add three new CNAME records, which is what you need to do.

Step 1: Add your Domain to SMTPServer

You need to first add your domain to the SMTPServer portal. Choose the top left option ‘Add Domain’ for this.

1. Add domain from smtpserver dashboard

Step 2: Choose the Number of IP

Choose the number of IPs you want to configure with this domain and choose the Order number (only if you have multiple orders) to continue.

2. Select number of IPs and order id

Step 3: Copy DNS Records

Now you have three CNAME records that you need to add to your HostGator. Copy these records.

3. Copy the DNS details

Step 4: Go to DNS Management in HostGator

First, you have to log in to your HostGator account. Then you will have the dashboard of HostGator.

Click the ‘Manage Order’ tab of that domain.

4. From HostGator dashboard, click on Manage Orders

Now Choose ‘List/Search Orders’.

5. Click on List Orders under Manage Orders

Now Click on the Domain name for more setting options.

6. From list of orders, click on your domain name

Step 5: Add Your CNAME Records

You will find there are some already existing records there. If you find those are not important then you can delete them, otherwise, just skip them.

Choose ‘Manage DNS’.

7. Scroll down to DNS Management and click on Manage DNS

Now it will open a new window with all DNS records.

8. A new window will be opened to Manage DNS records

Choose ‘CNAME Records’ for the list of CNAME records.

9. From the menus at the top, click on CNAME Records and then click on Add CNAME Record to start adding records

Now Add those records which you copied from SMTPServer.

Type: Choose CNAME Record from the dropdown list.

Host Name: From SMTPServer the Host data will be put here.

Value: From SMTPServer the Value data will be put here.

TTL: 14400.

10. Adding DNS records as shown in smtpserver

When you add those records then all records will show like this in HostGator.

11. All records are added to HostGator

Step 6: Verified by SMTPServer

Once you add all CNAME records in HostGator successfully then come back to SMTPServer and choose the Domain option. Previously it was ‘Pending’ status. But once you add the DNS records now it will become Active (if not then please wait for 5 min to verify DNS records). Now you are ready to send mail.

12. Domain is active at the smtpserver domain section

Hope this article will be helpful for you. Or you can contact our support team.