If you bought your domain name through Dreamhost, you need to point your domain name to SMTPServer in a different way before you can send an email. This article is about how to add three new CNAME records, which is what you need to do.

Step 1: Add your Domain to SMTPServer

You need to first add your domain to the SMTPServer portal. Choose the top left option ‘Add Domain’ for this.

1. Add domain from smtpserver dashboard

Step 2: Choose the Number of IP

Choose the number of IPs you want to configure with this domain and choose the Order number (only if you have multiple orders) to continue.

2. Select number of IPs and order id

Step 3: Copy DNS Records

Now you have three CNAME records that you need to add to your Dreamhost. Copy these records.

3. Copy the DNS details

Step 4: Go to DNS Management in Dreamhost

First, you have to log in to your Dreamhost account. Then you will have the dashboard of Dreamhost. Choose ‘Domains’ from the left side menu.

4. From Dreamhost dashboard click on Domains at the left panel

Click the ‘Manage Domains’ under the menu Domains from the left.

5. From sub menu of Domains, click on Manage Domains

Step 5: Add Your CNAME Records

You will find there are some already existing records there. If you find those are not important then you can delete them, otherwise, just skip them.

Choose ‘DNS’ under the domain name.

6. Click on the DNS under your domain name

Now click ‘Add Record’.

7. Click on Add Record

Just scroll down a little and choose ‘CNAME’ for adding CNAME records.

8. Scroll down and choose CNAME and click on ADD

Now Add those records which you copied from SMTPServer.

Host: From SMTPServer the Host data will be put here.

Point to: From SMTPServer the Value data will be put here.

TTL: Default.

9. Adding DNS records as shown in smtpserver

When you add those records then all records will show like this in Dreamhost.

10. All records are added to Dreamhost

Step 6: Verified by SMTPServer

Once you add all CNAME records in Dreamhost successfully then come back to SMTPServer and choose the Domain option. Previously it was ‘Pending’ status. But once you add the DNS records now it will become Active (if not then please wait for 5 min to verify DNS records). Now you are ready to send mail.

11. Domain is active at the smtpserver domain section

Hope this article will be helpful for you. Or you can contact our support team.

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