If you bought your domain name through Dynadot, you need to point your domain name to SMTPServer in a different way before you can send an email. This article is about how to add three new CNAME records, which is what you need to do.

Step 1: Add your Domain to SMTPServer

You need to first add your domain to the SMTPServer portal. Choose the top left option ‘Add Domain’ for this.

1. Add domain from smtpserver dashboard

Step 2: Choose the Number of IP

Choose the number of IPs you want to configure with this domain and choose the Order number (only if you have multiple orders) to continue.

2. Select number of IPs and order id

Step 3: Copy DNS Records

Now you have three CNAME records that you need to add to your Dynadot. Copy these records.

3. Copy the DNS details

Step 4: Go to DNS Management in Dynadot

First, you have to log in to your Dynadot account. Then you will have the dashboard of Dynadot. Click on ‘My Domains’ from the left side menu.

4. From dynadot dashboard click on My Domains at the left panel

Click the ‘Manage Domains’ from the menu.

5. From list of options under My Domains, click on Manage Domains

Step 5: Add Your CNAME Records

You will find there are some already existing records there. If you find those are not important then you can delete them, otherwise, just skip them.

Click on the domain name for more setting options.

6. At Manage Domains section, click on your domain name

Choose ‘DNS Settings’ and then click ‘>’ icon.

7. Under your domain, go to DNS settings and click on the arrow

After that choose ‘Dynadot DNS’ for adding custom DNS settings.

8. A new screen will appear, then from the dropdown choose Dynadot DNS

Under ‘Subdomain Records’ click on ‘Add Record’.

9. Scroll down to Subdomain Records to start adding records and click on Add Record to add more fields

Now Add those records which you copied from SMTPServer.

Subdomain: From SMTPServer the Host data will be put here.

Record Type: Choose CNAME Record from the dropdown list.

IP Address or Target Host: From SMTPServer the Value data will be put here.

10. Once all records are inserted, click on Save DNS

Step 6: Verified by SMTPServer

Once you add all CNAME records in Dynadot successfully then come back to SMTPServer and choose the Domain option. Previously it was ‘Pending’ status. But once you add the DNS records now it will become Active (if not then please wait for 5 min to verify DNS records). Now you are ready to send mail.

11. Domain is active at the smtpserver domain section

Hope this article will be helpful for you. Or you can contact our support team.Story